Frequently Asked Questions

  • Shipping & Delivery Which countries do you ship to?

    I am UK-based gallery but we ship globally. Currently, I deliver to the United Kingdom, USA, Canada, Australia, New Zealand, and throughout Europe, including France, Germany, Italy, Spain, Sweden, Norway, Denmark, and Ireland.

    At Checkout there is a fixed shipping fee of Β£9.50 for all shipping locations.

  • Is the packaging discreet?

    Absolutely. I understand the nature of the fetish community and the need for privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents on the outside, ensuring your purchase remains private.

  • How long will my order take to arrive?

    UK Orders: Typically arrive within 5/7 business days

    International Orders: Please allow 7/10 business days.

  • Art & Products What kind of prints do you sell?

    I specialize in premium canvas prints that are designed to bring digital artwork to life, Printed on 300gsm archival-grade canvas that resists fading, giving the deep blacks and high-gloss look a true-to-life texture. These canvases are high-quality, durable, and expertly crafted to capture the sharp details and deep colors of the original piece.

    Looking for something different? Other printing options are available. Please contact me if you require any information or a quote for alternative formats.

  • Do you offer framed options?

    Yes, I offer black, white and natural wooden frames. Currently, our canvases are sold unframed/stretched, allowing you to choose a frame that best suits your personal decor. If you would like me to frame please contact me for an estimate.

  • Can I purchase the digital file instead of a print?

    Typically, I sell physical canvas prints. However, for specific inquiries or commercial usage rights, please contact me directly to discuss. For Commissions you will receive a copy of the digital file as well with the physical print.

  • Do you take requests for custom art?

    Yes! I accept a limited number of commissions for those looking for a specific fantasy, shoe style, or scenario. Please visit my Commissions Page ‍for more information, please feel free to contact me for more information.

  • How can I contact you?

    For any questions regarding your order, commissions, or general inquiries, you can reach me at mark@heel-lover-fetish-art.co.uk or WhatsApp / call me on 07708686114.

  • Is my personal information safe?

    Yes. I respect your privacy and data. Your information is used solely for processing your order and is never shared with third parties for marketing purposes.

  • What is your return policy?

    Made-to-Order Quality At Heel Lover Fetish Art, every canvas is custom-printed to your specific requirements at the time of order. Because each piece is unique and made just for you, we do not accept returns or exchanges if you simply change your mind or select the wrong size.

    Damaged or Misprinted Items We take great pride in our quality control. However, in the rare event that your order arrives damaged in transit or has a clear printing error, we will make it right with a free replacement.

    How to Request a Replacement:

    Inspect your art immediately upon arrival.

    Contact us within 3 working days of receiving your delivery at: mark@heel-lover-fetish-art.co.uk

    Include: Your Order Reference Number and clear photos of the damage or defect.

    Once verified, I will arrange for a brand new re-print to be produced and shipped to you at no additional cost.

  • Is every print really a "1 of 1" edition?

    Yes, absolutely. Every artwork listed on this site is a strict single edition. Once a customer purchases a print, that design is permanently retired. There are no backup copies, no limited runs, and no restocks.

  • I saw a piece I loved yesterday, but it’s gone now. Can you print just one more copy for me?

    I am afraid not. To honor the promise I make to every buyer, I cannot reproduce a sold piece. The person who bought that print paid for the privilege of being the only owner. Re-printing it would break that trust. If you see art that speaks to you, I highly recommend buying it immediately to avoid disappointment.

  • Does the "1 of 1" rule apply to all sizes?

    Yes. The exclusivity applies to the image itself, not just the physical item. For example, if someone buys a specific design as an 30cm x 40cm canvas, I will not sell that same design later as a large canvas. Once the image is sold in any format, it is removed from sale globally.

  • Why do you only print one of each?

    As a heel lover creating for other heel lovers, I know that this passion is deeply personal. I want your art to feel special, not mass-produced. By keeping every piece unique, I ensure that your collection remains rare, valuable, and solely yours.

  • Do you sell digital downloads of the art?

    No. Selling a digital download would allow for unlimited reproduction, which goes against my exclusivity policy. I only sell the single physical print to ensure the artwork remains unique to the buyer.