Frequently Asked Questions

  • Shipping & Delivery Which countries do you ship to?

    I am UK-based gallery but we ship globally. Currently, I deliver to the United Kingdom, USA, Canada, Australia, New Zealand, and throughout Europe, including France, Germany, Italy, Spain, Sweden, Norway, Denmark, and Ireland.

  • Is the packaging discreet?

    Absolutely. I understand the nature of the fetish community and the need for privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents on the outside, ensuring your purchase remains private.

  • How long will my order take to arrive?

    UK Orders: Typically arrive within 5/7 business days

    International Orders: Please allow 7/10 business days.

  • Art & Products What kind of prints do you sell?

    I specialize in premium canvas prints that are designed to bring digital artwork to life. These canvases are high-quality, durable, and expertly crafted to capture the sharp details and deep colors of the original piece.

    Looking for something different? Other printing options are available. Please contact me if you require any information or a quote for alternative formats.

  • Do you offer framed options?

    Yes, I offer black, white and natural wooden frames. Currently, our canvases are sold unframed/stretched, allowing you to choose a frame that best suits your personal decor. If you would like me to frame please contact me for an estimate.

  • Can I purchase the digital file instead of a print?

    Typically, I sell physical canvas prints. However, for specific inquiries or commercial usage rights, please contact me directly to discuss. For Commissions you will receive a copy of the digital file as well with the physical print.

  • Do you take requests for custom art?

    Yes! I accept a limited number of commissions for those looking for a specific fantasy, shoe style, or scenario. Please visit my Commissions Page ‍for more information, please feel free to contact me for more information.

  • What is your return policy?

    As My art prints are made to order, I generally do not accept returns for a change of mind. However, if your print arrives damaged or there is a defect in the printing, please contact me within 3 business of receipt so I can arrange a replacement. Please email photos of the damage or miss printing.

  • How can I contact you?

    For any questions regarding your order, commissions, or general inquiries, you can reach me at mark@heel-lover-fetish-art.co.uk or WhatsApp / call me on 07708686114.

  • Is my personal information safe?

    Yes. I respect your privacy and data. Your information is used solely for processing your order and is never shared with third parties for marketing purposes.